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COVID-19: Yes we are operating, please see our FAQ for information 

FAQ

Are you still operating?

Yes, we are still operating currently and dispatching orders as fast as we can.

Health & Safety 

We have implemented strict cleaning and hygiene practices, as the health and safety of our customers and team is paramount. At our shop, we have taken extra steps to clean and sanitise all touchpoints. For online order packing and processing, we have applied the highest health and hygiene practices, so your parcel is sent clean and healthy.


Is there order delays?
 

Yes, unfortunatly we (like most other business) are facing challenges around staffing and logistics, we are processing orders as fast as we can, however delivery times are extended.

Nobody has replied to my email / message

Please bare with us you are not being ignored, we are receiving an increased number of orders and correspondances and our staff are working throught them as fast possible, we will get back to you.


Can i come and pick up my order?

Unfortunatly during this time we are not accepting any local pick up orders, all orders will need to be dispatched using Australia Post

Do you sell non contact Thermometers?

Yes we do, the one specific one is located here -

https://www.discountinstruments.com.au/temperature/thermometers/digital-laser-infared-forehead-body-laser-thermometer.html

This is the only model we have available which is accurate enought to be used on humans, alot of people are ordering meters which are simply not accurate enought to be of any use for their intended purpose.

Please bare with us during this difficult time, we are working as hard as we can to process and dispatch your orders as fast as we can in a challenging environment, rest assured we will get the item you ordered to you as fast as possible if you have any questions please contact sales@discountinstruments.com.au