Discount Instruments will email an ‘Order Confirmation’ to you once you’ve placed your order which contains details of the shipping times.

The Discount Instruments store uses the services of Australia Post to distribute to addresses within Australia. All orders are shipped within 2 – 7 days, depending on the specific product and are despatched from our office in Sydney, New South Wales.

Delivery with Australia Post is usually 3 to 10 business days, depending on location, please double check the current postage times to your location via the Australia Post website.

If your order has not arrived within the time stated, please check with your local post office to see if your item is being held there.

Your order is charged in full at the time your order is placed. Please ensure all order details are accurate and complete before submitting your order. If you wish for your order to be delivered to a place of business, please ensure that the business name is included.

Out-of-Stock: These items are not in stock but can be ordered and generally ship within 2 weeks. In some instances our suppliers may not be able to fulfil these titles, in this instance you will be notified and a full refund will be issued.

On occasion products become temporarily or permanently unavailable without prior notice. In the instance you have ordered an item that is out of stock, Discount Instruments will contact you to let you know of the cancellation or delay of your order being shipped.